About Us

About Crossroads Louisiana

Crossroads Louisiana, a 501 (c)3 non-profit agency, was founded by Dr. Gerald Murphy in 1982 to serve persons with intellectual disabilities (ID) in the Greater New Orleans area. As more and more State institutions began to shut their doors, Dr. Murphy saw an urgent need to provide community-based services that maximize each individual’s potential for independent community living and self sufficiency.

Dr Murphy now serves as the President of Crossroads Louisiana.

Susan M. McIlwain is the Executive Director of Crossroads Louisiana, Inc.  Susan was recruited by Dr Murphy in 2006 to help the company rebuild its residential and day program facilities after the destructive aftermath of Hurricane Katrina in 2005.  After successfully overseeing the growth of both the residential and day program services, and demonstrating her commitment to the health and well being of those we serve, Susan was promoted to Executive Director in 2010.


From the Executive Director

Fall greetings to all our families and friends,

It is the beautiful season of fall and although we here in New Orleans do not enjoy the golden changing of the seasons as elsewhere in this wonderful country, we do give thanks, at least, for cooler temperatures and diminishing threats of dreaded hurricanes.

We also want to give thanks for the fact that Crossroads is celebrating its fortieth (40) anniversary this year and that over those many years we have been privileged to serve hundreds of adults with intellectual disabilities in both our community homes and supported independent living apartments, as well as in our day habilitation program that opened its doors ten (10) years later, in 1993.

We are thankful to Dr. Gerald (Jerry) Murphy, Crossroads founder and president, who recognized back then that persons with severe mental illnesses and those with intellectual disabilities needed supervised care, not in institutional facilities but in community integrated homes and day programs. Crossroads was among the first non-profits to be licensed by the state to provide these services in 1983. The rest, as the saying goes, is history.

Today we are proud of the fact that we are successfully weathered the coronavirus dangers that seriously threatened the lives of our vulnerable population in 2020-2022 and that we managed, post corona, to help all our members become more engaged in community life and activities. Their spirit for life lifts us up. They are our heroes.

Finally, as we celebrate our 40 years of service, thanks and gratitude go out to our hard working and devoted residential and day program staff, as well as to the family members and friends of Crossroads who have always been there for us. An anniversary of 40 years may seem like a long time, but we are just beginning to find new ways to help our members live “Life to the fullest”. They deserve no less.