About Us

About Crossroads Louisiana

Crossroads Louisiana, a 501 (c)3 non-profit agency, was founded by Dr. Gerald Murphy in 1982 to serve persons with intellectual disabilities (ID) in the Greater New Orleans area. As more and more State institutions began to shut their doors, Dr. Murphy saw an urgent need to provide community-based services that maximize each individual’s potential for independent community living and self sufficiency.

Dr Murphy now serves as the President of Crossroads Louisiana.

Susan M. McIlwain is the Executive Director of Crossroads Louisiana, Inc.  Susan was recruited by Dr Murphy in 2006 to help the company rebuild its residential and day program facilities after the destructive aftermath of Hurricane Katrina in 2005.  After successfully overseeing the growth of both the residential and day program services, and demonstrating her commitment to the health and well being of those we serve, Susan was promoted to Executive Director in 2010.


From the Executive Director

Holiday Greetings from the Executive Director

The Corona virus has made this a long and challenging year for so many of us who work on the front line of addressing the often complicated needs of people with Developmental Disabilities, yet Public Health are authorities are predicting still greater challenges ahead.

Thanks to our committed and dedicated front line direct care workers, we feel confident that we will be able to meet the challenges ahead as well as cope with the demands, stresses and sorrows of the past 9 months. I mention sorrow, because we lost one of our most beloved residents, Nora LeGleu, early in the outbreak of the Corona virus. We grieve the loss of her humor and infectious smile.

Despite the looming darkness of these winter days and fears of still more surges of the virus, this is a season of light and hope. Christmas and Hanukkah are both seasons that help us see the proverbial “light at the end of the tunnel.” We light our Christmas trees and Menorahs as signs of a new beginning. We will overcome! We will survive! We will see better days!

These are my thoughts as I look forward to the future. And I am so thankful to all of our Program Managers, Directors and front line Service Workers for their dedication and commitment to those we serve.

To our extended family, the families and friends of our residents, and friends and donors of Crossroads Louisiana, I wish you all a safe, healthy and peace filled season of joy.