Our Programs

Residential Programs

Crossroads Louisiana provides residential living both in community homes of 6 residents and in apartments and private homes through our Supported Independent Living program. During the day, individuals in our residential programs work independently in the community, participate in work/training programs at Community Connections or other day programs in the city, or access local educational and entertaining activities.

Service Plans
Service plans are designed for each resident. The plan addresses the whole person, including their physical limitations, medical issues, social and emotional support, and vocational needs. Plans are closely monitored for progress and consistently updated to include revised goals for learning higher level living skills.

Coordination of Services
Many adults with intellectual disabilities have a wide range of medical needs that require close coordination, and addressing these needs is a top priority. Each group home and the SIL program is assigned a vehicle, handicap-equipped, if necessary, for the program, which is used to bring residents to scheduled and unscheduled appointments that include:

  • visits to the doctor
  • nurse monitoring
  • hearing and speech therapy
  • vision exams
  • physical therapy
  • dental care
  • community outings
  • family visits
  • employment activites

Community Integration
Enabling community integration and offering opportunities to develop community connections is the key to fostering a sense of independence and building self esteem. We focus on attaining these goals by:

  • encouraging family participation in our programs
  • planning theme-based parties
  • going on group vacations and trips
  • community outings

TItle XIX Community Homes

Crossroads operates six community homes in Orleans and Jefferson Parishes that provide family-style living for six individuals in each home.

The over-arching goal of the program is to create a caring, family atmosphere in which our clients can learn essential independent living skills such as safety rules, self-care, meal planning, grocery shopping, money management, and meal preparation. These basic skills enable each resident to live as independently as possible in the community.

Each home is supervised by a Home Manager, Lead Staff and a team of support staff who provide supervision 24 hours per day, 7 days per week. Additionally, each home is monitored by a Qualified Intellectual Disability Professional (QIDP).

Supported Independent Living (SIL)

Crossroads’ residential services also include a Supervised Independent Living (SIL) program in which individuals live throughout the community either alone or with roommates, in apartments or private homes. We try to inspire as mane personal choinces as possible and encourage each client to become an active member of the community. We have approximately 40 participants in the SIL program who require a less structured living environment than those residing in group homes.

All participants hold a New Opportunities Waiver (NOW)* and have an individualized support panl which coordinated the provision of care. Each participant has specially trained staff, Direct Service Workers(DSW’s), to support daily living activities; including, but not limited to nutrition, cooking, banking, the use of public transportation and other self-help skills. There is an entire administrative team to assist participants with housing, money management, transportation, medicaion administration, medical appointments, socialization and recreation.

Our DSW staff complete an initial 42-hour week of training; and annually thereafter, receive a minimum of 12 hours training to ensure continued competency and to assure the healith, safety, and wellness of each participant.

* To learn more about the NOW, please contacy Metropolitan Human Services District (MHSD) at 504-568-3130 ot Jefferson Parish Human Service Authority (JPHSA) at 504-838-5424.

Supported Independent Living